![]() ![]() You can also call us to know more details about the product if needed. Exchange/Return not accepted if customer does not like the material or colour of the dress, we suggest that the customer should read the product description & have a look at all the pictures before ordering.Please note that the goods are your responsibility until they are returned to ordinaree on the following addres: We recommend returning items through traceable mail (we do not have reverse pick up facility), as any returned items that is not received by ordinaree will be treated as not returned. The cost of return shipping is at the customer's expense and is non-refundable. We do only size exchange once for all orders, items once sold are not taken back. Ordinaree will not be responsible for any lost shipment. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. Once acknowledged by the team, please send the product back to us yourself, we do not have reverse pickup facility. If the product is eligible for size exchange, you may write to us at strictly within 48 hours of delivery to request an exchange. ![]() We issue a credit note for our customers, only when the desired size of the product is not in stock. ![]() Once the ORDINAREE pieces are sold they can be exchanged either with a different product or the replacement in a bigger or smaller size, for the same product (provided the aforementioned terms and conditions are met). 01 What is the Exchange Policy on Ordinaree?Īs a company policy, we do not provide a refund/return on any product once sold. ![]()
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